Last Updated: 23 May 2025
1. Information We Collect
From UGC Creators (Contributors)
- Profile information (name, bio, contact details, etc. )
- Account credentials (email, password)
- Content you upload (photos, videos, work samples)
- Communication records with brands
From Brands (Users)
- Company information and contact details
- Account credentials (email, password)
- Job postings and project details
- Communication records with creators
Automatically Collected Information
- Device information and IP address
- Browser type and operating system
- Usage data and site navigation patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Facilitate connections between creators and brands
- Display creator profiles to potential brand partners
- Process and display job postings
- Improve our platform and user experience
- Send important account and service updates
- Prevent fraud and ensure platform security
3. Information Sharing
We may share your information:
- Between Users: Creator profiles are visible to brands, and job postings are visible to creators
- Service Providers: With trusted third-party services that help operate our platform
- Legal Requirements: When required by law or to protect our rights and users’ safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted data transmission
- Secure server infrastructure
- Regular security assessments
- Limited access controls
However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your account information
- Control your profile visibility settings
- Opt out of non-essential communications
- Request a copy of your personal data
- Lodge complaints with data protection authorities
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status
- Analyze site usage and performance
- Personalize your experience
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and fraud prevention purposes.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
9. Children’s Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or platform notifications.
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us.
This privacy policy is effective as of the date listed above and applies to all information collected through the GoldUGC.com platform.